Tailored protection. Total peace of mind.

Life is unpredictable, but your protection doesn’t have to be. Our team works with you to design insurance that meets your needs, giving you confidence and peace of mind every step of the way.

Your Trusted Insurance Partner

Get in Touch

What to expect when you reach out:

01 — We’ll ask a few quick questions to understand your coverage needs.

02 — We shop your policy across our carrier network to find the right fit.

03 — You get clear options, straight answers, and no pressure.

Office Hours:

Monday – Friday, 8:00 AM – 5:00 PM PT

Email Us

General Inquiries & Quote Requests

info@aaib.us

Call Us

Main Line: (888) 474-6627

Personal Lines (Auto & Home): x. 310

Commercial Lines: x. 210

NOTICE TO LENDERS

All Evidence of Insurance requests must be faxed to:

(800) 292-2149

Requests by phone or email may be delayed.

Our Locations

Thousand Oaks, CA  |  Three Rivers, CA

Mailing & Billing Address

PO Box 3234, Thousand Oaks, CA 91359-0234

Frequently Asked Questions

Here are answers to some of the most common questions about our insurance services.

We provide a wide range of insurance options, including auto, home, earthquake, umbrella, commercial property, general liability, and workers compensation. Whether you’re a homeowner or a business owner, we offer tailored solutions to fit your unique needs.

You can request a quote by emailing us, completing one of our online forms, or giving us a call. Our team will guide you through every step of the process to help find coverage that best fits your needs. We’ll promptly address any underwriting questions and begin shopping our markets as soon as all necessary information is received. Please allow a reasonable amount of time for us to prepare your quote.

Quote Request Form

Primary Market: California

  • Personal Lines: Focused on California due to carrier restrictions and state-specific requirements. Writing personal lines across state lines is increasingly challenging, and some states may require production quotas.
  • Other States: We maintain existing personal lines business in Nevada and Arizona, though cross-state placements are more limited today.
  • Commercial Lines: We have nationwide access, with fewer restrictions and minimal hurdles compared to personal lines.

Insurance carriers in California often offer discounts to help reduce your premium. Availability varies by company, but common personal lines savings include:

  • Multi‑Policy – Save when you bundle multiple policies (e.g., auto + home) with the same insurer.
  • Multi‑Vehicle – Discount for insuring two or more vehicles under one policy.
  • Occupation – Many carriers provide discounts for certain professions, such as Educators, First Responders, Military, Government Employees, Scientists & Engineers, Medical Professionals, Pilots, Lawyers, and CPAs. Proof of occupation is required.
  • Good / Safe Driver – Rewards drivers with clean records.
  • Low‑Mileage or Telematics Programs – Savings for driving less or participating in approved tracking programs.
  • Home Safety Features – Discounts for homes with monitored alarms, automatic water shutoffs, interior sprinklers, fire extinguishers, gated communities, HOA membership, wildfire mitigation measures, and other protective features.
  • Pay in Full – Reduced rates for paying annual premiums upfront.
  • Paperless / E‑Billing – Some insurers offer lower rates for electronic billing and documents.

Note: Discount names, availability, and amounts vary by insurer and require approval by California regulators. Not all discounts are offered by every company.

Yes! Save on business insurance with common discounts like: bundling policies, paying in full, paperless billing, safe driver programs, security features, fire-resistant construction, risk management plans, clean claims history, and higher deductibles. Availability varies by carrier and state—contact us to see what applies to your business.

Most insurance carriers offer online account access, letting you manage your policy anytime, anywhere. Through your online account, you can typically:

  • View policy documents and declarations
  • Make payments or set up autopay
  • Download ID cards
  • Request policy updates (address, vehicles, drivers, etc.)
  • Track claims and upload supporting documents


Note:
While many routine requests can be handled online, certain changes—such as coverage adjustments, certificates, or endorsements—may still require contacting us to ensure they’re processed correctly.

If you’re unsure whether your carrier offers online account access, we’re happy to point you in the right direction.

While we’re always here to support you, our agency is not a claims handling department. All insurance claims must be reported directly to your insurance carrier for proper processing and handling.

For the fastest service, please contact your carrier’s claims department using the information provided on your policy declarations page or insurance ID cards. Reporting directly helps ensure your claim is documented promptly and assigned to a licensed claims specialist.

If you need help locating your carrier’s contact information or understanding the claims process, our team is happy to lead you in the right direction.